Privacy Policy
Last updated: May 15, 2024
Your privacy is important to us. In this Privacy Policy, we explain clearly and transparently how we collect, use and protect your personal data when you browse our site, make a purchase or use our online services (collectively, the "Services").
By using our Services, you accept the terms described in this policy. If you do not agree, we invite you not to use the Services.
Updates to this Policy
We may periodically update this policy to reflect regulatory, operational or security changes. Any changes will be published on this page with the date of the last update, so that you can always be informed.
Personal data collected
We collect different categories of personal data, depending on how you interact with us:
✅ Information provided directly by you:
- Contact details: name, email address, phone number, shipping and billing address.
- Order data: items purchased, payment method, shipping confirmations.
- Account information: username, password, security questions.
- Communications with customer service: messages and requests sent through the site.
✅ Information collected automatically:
We use cookies and similar technologies to collect usage data such as:
- IP address, device type, operating system and browser.
- Browsing activity, products viewed or added to the cart.
- Preferences and interactions with the site.
✅ Data obtained from third parties:
We may receive information from service providers (e.g. technology and payment partners) that operate on our behalf. This data is used exclusively for the purposes indicated in this statement.
Purposes of data processing
We use your personal data to:
- Manage orders and shipments.
- Provide customer assistance and technical support.
- Personalize the shopping experience.
- Communicate updates on products, promotions or changes to services.
- Ensure security, prevent fraud and comply with legal obligations.
Cookies and tracking tools
The site uses cookies and similar technologies to improve navigation, analyze user behavior and personalize content and offers. You can manage your cookie preferences through your browser settings.
Third-party links and services
The site may contain links to external platforms. We are not responsible for the privacy practices of third-party sites or services. We invite you to consult their respective policies.
Your rights
In accordance with current legislation, you have the right to:
- Access your personal data.
- Request the correction or cancellation of data.
- Limit or oppose the processing.
- Request data portability.
You can exercise these rights by contacting us through the channels indicated in the Contacts section of the site.
Do you have questions about our privacy policy?
If you have any questions or concerns about our Privacy Policy, please do not hesitate to contact us.
Contact us